Shipping policy
Shipping Policy
At Solmeric, we aim to process and ship your order as quickly as possible.
Order Processing Time
Orders are usually processed and shipped within 2–3 working days after your order is placed.
Please note that orders are not processed or shipped on weekends or public holidays.
Shipping Time
Once your order has been shipped, delivery usually takes 6–10 business days.
Shipping times may vary depending on your location, courier delays, public holidays, or other factors outside of our control.
Shipping Rates
We offer free shipping worldwide.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details, where available.
Please allow some time for tracking information to update after your order has been dispatched.
Incorrect Shipping Information
Please make sure your shipping details are correct before placing your order.
Solermic is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible at support@solmericorganics.com.
Lost or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at support@solmericorganics.com with your order number so we can assist you.
Contact Us
For any shipping questions, please contact us at:
Email: support@solmericorganics.com
Store: Solmeric